Terms and Conditions

Effective Date: [24/08/2025]

Welcome to Xkart India! By accessing or using our website (www.xkartindia.com) and purchasing from us, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Company Information

Xkart India is owned and operated by VKRR Lifestyle Pvt. Ltd. All products, services, and operations fall under the registered business entity.

📞 Phone: +91 8469366467
📧 Email: info@xkartindia.com
🏢 Address: [Insert Company Address]

2. Eligibility

To purchase from our website, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate, complete, and current information when making a purchase.

3. Product Information

We strive to ensure accurate product descriptions, images, pricing, and availability. However:

  • Product colors may vary slightly due to display settings.

  • Xkart India reserves the right to modify product details or prices without prior notice.

  • Availability is subject to stock levels.

4. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.

  • We accept secure online payments through trusted third-party payment gateways.

  • Xkart India is not responsible for delays or errors caused by payment providers.

5. Orders & Shipping

  • Once an order is placed, you will receive an order confirmation email.

  • Orders are processed within standard business hours: Monday – Saturday, 10:00 AM – 7:00 PM.

  • Shipping timelines vary based on your location and chosen delivery method.

  • We are not responsible for delays caused by courier services, natural events, or other unforeseen circumstances.

6. Cancellation Policy

  • Orders can only be cancelled before they are shipped.

  • Once dispatched, cancellation requests will not be entertained.

7. Returns & Refunds

  • We accept returns for damaged or defective products if reported within 7 days of delivery.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be processed to the original payment method within 7–10 business days of product inspection.

  • Certain items (e.g., innerwear, personal care products) are non-returnable for hygiene reasons.

8. User Responsibilities

You agree to:

  • Provide accurate delivery and contact details.

  • Use Xkart India for lawful purposes only.

  • Not engage in fraudulent activities or attempts to breach site security.

9. Intellectual Property

All content on www.xkartindia.com, including images, graphics, logos, product descriptions, and design, is the property of VKRR Lifestyle Pvt. Ltd. and protected by copyright laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Xkart India is not liable for:

  • Any indirect, incidental, or consequential damages from the use of our website.

  • Delays, losses, or damages caused by third-party services (payment providers, courier companies, etc.).

  • Errors in product listings or pricing, though we will correct them promptly if identified.

11. Third-Party Links

Our website may link to third-party sites for convenience. We do not control or take responsibility for their content or privacy practices.

12. Privacy

Your privacy is important to us. Please read our Privacy Policy for details on how we handle your data.

13. Termination

We reserve the right to suspend or terminate accounts for fraudulent activity, policy violations, or misuse of services.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by Indian law. Any disputes shall be resolved exclusively in courts located in [Gujarat, India].

15. Contact Us

For questions or concerns about these Terms, contact us at:
📞 Phone: +91 8469366467
📧 Email: info@xkartindia.com
🕒 Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM